Vertex Systems offers a variety of services to help you maximize the benefits of technology and our enterprise systems in the shortest amount of time.
Once you become a customer of Vertex, you will immediately start experiencing the services Vertex provides. Our sales and business teams, personally introduce you to our services team as soon as you select Vertex. Our services team reviews your current technology environment, your Vertex solutions, and expectations in the very first meeting. We share timeframes, establish success criteria, and structure our services around your business needs.
Customer satisfaction is a Vertex value that every Vertex team member embraces. Every employee in our company is rewarded based on customer satisfaction surveys. Our goal is to maximize customer satisfaction with every interaction.
Services We Provide:
Technical Support - We help to take the mystery out of technology and get it up and operational as soon as possible.
Implementation Services - We work with you to get your application software up and running around your specific business needs and timeframe.
Training - We work with you on understanding the "How-To's" of your software investment. This training is available for existing and new employees throughout the entire Vertex Systems product lifecycle.
Ongoing Support - We work with you when you identify problems with your software, as the software continues to offer more benefits for our customers.
Hosting Services - We provide all of the infrastructure, facility, software maintenance, and services to keep your software up-to-date, and available 24x7 in a secured Internet deployment at a fraction of the cost in you doing it yourself.
Accurate. Innovative. Convenient.
If you would like more information, or would like to request a free demo, please fill out the fields below: