Ongoing Support

Vertex Systems takes great pride in providing exceptional ongoing support and maintenance service to all our customers. Our Annual Support and Enhancement agreement was designed to meet the changing needs of organizations that serve people with disabilities.
 
Our support agreement is designed to benefit your agency in several ways. First, you will receive unlimited software assistance. Secondly, you will receive software updates and upgrades of your Vertex Systems solutions.

Beyond technical support, our Professional Services staff will be able to help you apply software patches, updates, service releases, upgrades and integration will any new Vertex Systems’ applications you add.

Our approach is based on sharing information, responding quickly to changing needs and working through solutions together with our customers. Our annual maintenance and support service offers a variety of options to ensure you have the level of support you need – when you need it.


Our ongoing support program gives you major benefits such as the ability to:


  • Forecast and plan your maintenance costs

  • Maximize your system performance

  • Protect your investment

  • Access new software releases over the term of the software agreement

 

Vertex believes that Microsoft Dynamics NAV is the ERP solution that best meets the needs of our clients. We are committed to continued integration between our other Vertex modules and Dynamics NAV as Microsoft releases new versions of the product per their Product Roadmap and Statement of Direction.


Accurate.  Intuitive.  Convenient.


If you would like more information, or would like to request a free demo, please fill out the fields below:

 

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