Implementation

For over 30 years, we've installed and successfully implemented our software solutions in agencies across the entire United States.

As a full-service social services software provider, Vertex Systems’ core mission is to ensure that your agency achieves its financial, administrative, and program goals with your case management, Service Billing, financial, and client payroll management solutions.

Implementing new technology can be a seemingly daunting and high-risk task. But it doesn’t have to be if you choose the right partner. Our software implementation service experts will help you quickly and efficiently deploy your Vertex Systems solution, while reducing risk and managing the impact to your operations environment.

We help you receive and recognize full value from your investment with a multi-phased transition program, no matter how many modules are included in your solution. Our team will take everything into consideration when it comes to your agency’s mission and goals, and your operational processes.

Our broad array of implementation services include complete program and project management. We will offer a detailed implementation plan and manage the entire process from integration testing to first production instance support.


Our Implementation Services Plan includes:


We can help with process consulting to help beyond your software purchase. This will ensure that you get the most from your new system. Vertex Systems’ has significant experience implementing systems.

Our expertise ranges from very small agencies to extremely large ones.We provide you with the assurance and confidence that comes with our qualified team, process methodology, thorough planning, comprehensive training and collaborative approach.

  • Planning and Management Services

    • We provide program and project management as well as software solution architecture and technical oversight

  • Technical Requirements, Configuration, Education and Testing Services

    • We’ll help with your system configuration, installation, acceptance, training and product optimization

  • Integration Services

    • We’ll help with your system configuration, installation, acceptance, training and product optimization

 

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