Hosting Services

Vertex Systems software applications are available in a hosted environment (where Vertex provides and maintains the computing infrastructure) as well as on-premise(where you provide and maintain the computing infrastructure). Both options are available for our entire suite of products, and it is important that you understand the benefits and costs of each option.


Vertex Systems offers a secured, reliable, and extremely affordable hosted environment for all of our customers. Our hosted facilities are HIPAA compliant, secured, reliable, extremely responsive, and available 24x7. Listed below are some of the benefits or our hosting services.


Benefits of Vertex Hosting

  • Predictable monthly costs – No surprises.

  • Quick deployment – Quicker time to value and ROI.

  • Minimize/eliminate upfront capital costs – This frees up working capital to better serve other areas of your organization.  (Secured Internet web environments are multiple six-figure investments)

  • Minimize/eliminate additional IT resources – Internal IT resources can be focused on Internal systems and tasks that increase business value and provide a competitive advantage.

  • Management of the Windows OS, Service Packs, and Security – Systems are maintained at the highest level and always up to date.  Our environment is SOC1 (SSAE16) and SOC2 Type 2 audited, HIPAA, PCI, Tier IV data center, and IRS 1075 compliant.

  • Managed backups (daily, weekly, monthly & annually) – Ensures that your critical business data is being regularly backed up, the backup/restore mechanisms are routinely tested, and reasonable and practical disaster recovery plans are in place to ensure business continuity.

  • No additional IT consulting costs for Service Packs, upgrades, hot fixes and enhancement releases – Users always have access to the latest software and systems are kept up to date with no additional impact on operating budgets.

  • Applications accessible to employees at multiple locations (on the road or from home) – Remote and secure connectivity for users from wherever they want to use the system.


On-Premise Deployment Considerations


With on premise deployments, Vertex Rehab Management and Vertex Job Manager are traditional Windows applications.  The customer is responsible for purchasing the hardware, systems software (Operating Systems, Backup Software, etc.), and related non-Vertex application software to properly run the software.  In addition, the customer is responsible for having the network technical resources (personnel) available to properly setup, monitor, and maintain the network.


Intuition is a web-based product which requires a web server to run the application, as well as a properly configured Internet browser on each PC client.   The customer is responsible for purchasing the hardware, systems software, database software, and related non-Vertex application software to properly run the software.  This is for a standard intranet deployment.  (Intuition runs inside of your company behind your network firewalls and security systems.


For Intuition deployments that are intended to run on the Internet or outside of your network firewalls and security systems, there are additional Internet security investments that must be made.   The customer must make the proper firewall, intrusion protection, physical security, and web-monitoring investments in order to properly secure the solution for outside access.   In addition, the customer is responsible for having the web technical resources (personnel) available to properly setup, monitor, and maintain this internet secured environment.  Virtual Private Network (VPN) and/or Remote Desktop technologies are alternative lower cost approaches.


Accurate.  Innovative.  Convenient.


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