FAQ

1. How can Vertex Systems benefit my community rehabilitation organization?

Intuition by Vertex can help your organization in the following ways:

  • Reduce supervisory oversight for missing or incomplete documentation.

  • Improved acuracy of time and documentation from DSPs

  • Foster compliance for DOL and HIPAA

  • Eliminate error-prone paper time sheets for piece rated work and service documentation for billing

In addition to these benefits, Vertex Systems' service team is available for implementation, training, and ongoing support.

2. Do I have to use all modules or can I only select what I need?

Intuition is available modularly or as a complete ERP system. Use only what you need now and add other modules as you grow or needs change.

3. What kind of organizations can benefit from using Intuition's software solutions?

Organizations that operate Community Rehabiliation, Day Services, Vocational Training and residential programs can benefit from the use of Vertex Systems solutions, we focus on providing solutions for rehabilitation service providers and organizations serving those with barriers to employment.

4. What is the timeline for implementing Intuition?

The timeframe can vary depending on what modules your organization has chosen. The client payroll modules can be implemented in as little as 30 days or as long as 90 days; case management and billing will take longer and depend upon the amount of resources you can committ and how much data is available for importing. While Intuition is a comprehensive solution for piece rated and hourly rated work, electronic documentation, staff time and attendance, client payroll, and Waiver/Medicaid billing, each agency will implement on a timeline that is comfortable for them.


5. Is Intuition an "out of the box" product or an ongoing service?


Intuition by Vertex is not "out of the box." We configure our software to meet your organization's unique needs. Our professional service department will be with you every step of the way. We also have 15 full time developers that work diligently to enhance and evolve our products.


6. What if I already have software or a payroll service bureau? Can Intuition interface with our current system?

Yes.  Our staff time and attendance system (Intuition TimeWorksPlus) and Client Payroll Manager interfaces with most software currently in use. If your software will accept import file we can create an export file you can import. For our smaller customers that use Quickbooks, Sage and Dynamics NAV we can integrate fully. 

7. Where can I see Intuition's dashboard or user interface?


You can request a free demonstration and walk-through of Intuition's dashboard by contacting us here or e-mailing us directly at info@vertexsystems.com
 

8. Does Vertex software services help me stay compliant with HIPAA, DOL, and other certifying bodies?

Intuition is designed for organizations just like yours. We build our software to meet the requirements and guarantee to keep your software up to date for as long as you have Vertex services.

For resources on staying HIPAA compliant see our Resources page.

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