Support Services

We'll get you up and running and stay with you all the way.

We know your business—we've been serving it for over 27 years—and we'll help you configure Vertex software so you get the full advantage of all those years of honing and development. We'll install customized solutions quickly, and get your staff trained and productive in the shortest possible timeframe. And we'll make sure Vertex nonprofit software continues to meet your needs and expectations.

We'll be there when you need us, with a friendly team of seasoned professionals dedicated to ensuring that you're comfortable with our information-management solutions.

Let us serve you, so you can serve people with disabilities.
Vertex offers you a deep resource of ongoing training and support services. Our skilled, experienced technology specialists will make sure you get the most out of your investment. And our Maintenance and Support program provides you with the latest releases so your social service software will always be current with shifting industry requirements—all for a fixed annual price.




We're here to solve problems and answer questions.

Vertex support staff are here to help you solve your problems and answer your questions with an 800 number for unlimited support calls. And with GoToAssist software, we can connect to your desktop in seconds in order to help you solve problems on the spot. In fact, more than 85% of all support calls are answered immediately by a live person, and 90% are resolved within two hours.

We'll make sure there are no barriers between you and the important work ahead.

· Find out more about our Technical Support Services

 

 

 

 

Vertex Systems Support Services